Creating and using Rescue Disk in Avast Antivirus If you suspect your PC is infected with malware and all other Antivirus scans (including the Boot-time scan ) were unable to resolve the issue, you can use Rescue Disk.

If you suspect your PC is infected with malware and all other Antivirus scans (including the ) were unable to resolve the issue, you can use Rescue Disk. Rescue Disk enables you to scan your PC when your system is not running. This method significantly increases your chances of detecting and removing malware because the malware is unable to counteract. Refer to the following sections for instructions on using Rescue Disk: Create Rescue Disk To create Rescue Disk on a blank USB drive or CD you need: • Another malware-free Windows PC with Avast Antivirus installed.

Refer to the relevant article below for installation instructions: • • An empty USB drive with a capacity of 500 MB or higher ( Preferred method). OR • A blank recordable CD; CD/DVD-writer; burning software which can write in ISO file format ( Alternative method). To create Rescue Disk on a USB drive, follow these steps: To create Rescue Disk on a CD, follow these steps: • Open the and select Protection ▸ Scans.

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• Click Rescue Disk in the top-right corner. • Insert an empty USB drive into your PC's USB port, then select Create USB on the main Rescue Disk screen. • In the dialog that appears, select your USB drive. A progress screen appears as Rescue Disk is created. Microsoft word for mac. • When Rescue Disk is finished loading onto your USB drive, click OK.

• Select Create CD from the main Rescue Disk menu. • Select a location to save the Rescue Disk ISO file, then click Save. A progress screen appears as the Rescue Disk ISO file is created. • When Rescue Disk is finished creating the ISO file, click OK. • Burn the Rescue Disk file onto a blank, recordable CD using a CD/DVD-writer software. • On Windows 10, Windows 8/8.1 or Windows 7 you can use the built-in.

• On Windows Vista or Windows XP use any third-party burning program capable of writing CD images in. Boot up your PC from Rescue Disk After creating a Rescue Disk, you can boot up the PC that contains malware using the external USB (Preferred method) or CD (Alternative method) drive.

• Look for text on the computer's BIOS boot splash screen (usually a computer manufacturer's logo and/or hardware initialization details, shown for a few seconds before Windows starts) that tells you how to access the Boot menu. • Because of the wide variety of PC and BIOS manufacturers, there are numerous ways to access the Boot Menu. The keys that are commonly used are Esc, F12 or F11. Some PC models or manufacturers also use other keys such as F10, F9, F8 or F5. • Once you determine the proper key to access the Boot Menu, restart the PC again and immediately start tapping that key. • When the Boot Menu appears, select your USB device containing Rescue Disk.

It may be listed as Removable Devices, USB Flash Drive, USB Storage Device or similar (sometimes listed on a sub-menu with the other storage drives.) • When the Boot Menu appears, select your CD containing Rescue Disk. It may be listed as CD-ROM Drive, CDROM, CD/DVD/CD-RW. Or similar (sometimes listed on a sub-menu with the other storage drives.) • Following the instructions in the message that appears, press any key to start Rescue Disk. Do it manually • Click Do it manually on the results screen. • Tick the box next to the files you want to apply an action to, then select an action: • Fix automatically: removes only the malicious code from the selected files, while keeping the rest of each file intact.

Threats that cannot be repaired are automatically deleted. • Repair selected: removes only the malicious code from the selected files, while keeping the rest of each file intact. Threats that cannot be repaired should be manually deleted. • Delete selected: permanently deletes selected files from the PC. Click OK on the confirmation screen that appears. You can then select remaining files and apply another action.

• When you are finished selecting files, click Continue.and select Quit and restart computer to exit Avast Rescue Disk. When your PC restarts you can remove the external USB drive/CD containing Rescue Disk.

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