Hi Juelz, Thank you for posting your question on Microsoft Community. Since your query is related to the purchasing the wrong Office program, I suggest you to co ntact Microsoft Support following steps mentioned below as they can better address this issue. Microsoft Office Home and Student 2016 for 1 PC - (Instant Download) Microsoft Office Home and Student 2016 for 1 PC - (Instant Download) (114) For 1 PC (Windows 7 or later, home use) Fully installed versions of Word, Excel, PowerPoint, and OneNote For one time puchase For Windows OS only.

I manage IT services for several small businesses and periodically need to purchase new computers with Office. I just purchased a new Dell laptop with the OEM version of Office 2016 Home & Business. It will not let me activate it without adding it to a MS account. I know this is a perennial question, beginning with Office 2013, that is a major headache for independent technical consultants that support small businesses, as I do. But I have never seen a solid answer as to how to get this installed on the computer without the MS account--just a lot of try this, try that. This is NOT Office 365, just Office H & B 2016! I will not: • Add it to my MS account, or it will be forever stuck to me--which is inappropriate, since I will not own the computer or software once I am paid for the system by my client.

• Make my client set up a MS account just for this. • Pry into my client's information to get his MS account information (if he even has one).

But I must have Office installed, activated, and updated before I give the system to my client. The activation dialog, in fact, gives me the option of using a product key instead of a login, but then proceeds to 'Redeem Online'--which I believe will end up with the same result that requires a MS account. At this point, I now have a bigger issue.

I backed up the Program Data folder that contains the cached Office installation files, then uninstalled MS Office, hoping that a reinstall would give me some option to truly install without being forced to figure out a MS account for my client. The uninstallation removed the original setup folders. Good thing I backed it up, but then when I reinstall from any of those, it installs Office 2013, not Office 2016. And while it still validates the key when I click the option to use a key instead of a logon, it (as before) takes me to 'Redeem Online'. Hello, Microsoft: this issue alone has just eliminated my entire profit from this project, given the time I have already spent trying to get this done, then uninstalling and attempting to reinstall. I know there are versions that can be activated without a MS account, but I do not buy in bulk and can never seem to figure out which is which.

How do I get this installed for my client without being required to use a MS account? Sushma, This isn't helpful at all. What Brian said is spot on. My company is an IT consulting company for many small businesses. We order computers from many vendors such as Dell which has OEM licensing.

I cannot activate office with my Microsoft account, nor should I. And I cannot setup Microsoft accounts for all of my clients.

This is time consuming and frankly a waste of time. We should not have to do this. We sell hundreds of computers a year, and can't possibly force my clients to create a Microsoft Account for their office license. That link did not help at all. There needs to be a fix immediately. Otherwise the giant of Microsoft will suffer great losses in sales.

I think that many IT companies like mine will start looking at alternate products at this point. So please help us to help keep you in business. Thank you Alex. I totally agree, the OEM activation process is an absolute nightmare.

And even if you're able to setup or access a client's MS Live account, good luck trying to identify which licenses are tied to which devices. There's also a limit on the number of license registrations per account (don't recall what it is, think it's maybe 10 or so?) which often requires creating an additional account(s) to handle all of the licenses. So now, you also have to maintain a spreadsheet or some kind of documentation of what licenses are tied to which device and which registration account. It's a huge PITA. After all this, then you pray you never have to reinstall office at some point in the future. I know that Dell's (and I think HP's) OEM Office keys were able to activate without an account, but right now, computers that are shipping with Office 2016 license have the 2013 CTR installation and you're forced to go through the Live account registration process to get 2016 installed. Maybe this will change once the 2016 OPK is out and Dell gets that into their base image - not sure how long this will be though.

This isn't anything new, it's been this way beginning with Office 2013 and continues with 2016. Microsoft has pretty much ignored all complaints related to this and I suspect they really don't care as they continue to beat the O365 drum and march everyone towards a subscription model (and having a MS Live account gives them a great hook into these customers). Makes one wonder if this OEM activation mess isn't largely by design. I posted over on the Office 365 forum as Sushma suggested but got only a list of which products require which type of account (personal or private). That again missed the point entirely (if not downright avoiding it). It is nice to know I am not the only one beginning to suspect that the activation difficulties may be intentional.

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