Launch Skype for Business from the Applications folder. Follow the setup and install any recommended updates. Enter your email address as 9. Enter your password on the next screen, check Keep me signed in and click the Sign In button on the bottom right. Proceed to use Skype.

We have the On Premises 15 server running and I have Skype for Business working properly on my Windows 7 machine. If I try to load Skype for Business on my Mac and log in on the network with my domain email (which works for my Win 7 machine) I get the message: 'We couldn't sign you in. Please check your sign-in info and try again. If the problem persists, contact your support team.' It then shows me a password window. If I put my domain password in and try to sign in I get the same message.

If I go into Advanced Options and put in my Domain User Name of DOMAIN USERNAME with Auto-Detect Server I get the same message. If I put in the IP address of the internal server and our external address (though our federation/EDGE server is not yet working) I get the message 'We can't sign you in. Check your network connection and try signing in again.' So we don't have external access to SFB set up yet, but we have it working internally for all the Windows users.

What am I missing to get this Mac Client up and running? (We don't use 365, we use Professional Plus). Hi Craig For better know your situation, and define whether your problem is a server issue, you need to check whether your colleagues have the same issue. I suggest that you can update to the latest version of Skype for business Mac client for your convenience. Based on the error ' We couldn't sign you in. Please check your sign-in info and try again', do you enter t he right user name and password? And about the error 'We can't sign you in.

Check your network connection and try signing in again. ' check your network connection. Regards, Gorden.

Hi Craig, You may clear the cache and corrupted certificates in Skype for Business in the following folders: Users/Home Folder/Library/Caches/com.microsoft.Lync Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History Then o pen the Keychain Access certificate management utility. To do this, in Finder, click Applications, click Utilities, and then click Keychain Access. Or, search for Keychain Access by using Spotlight In the left pane, click login, and then click Certificates.

In the right pane, find a certificate that's named Unknown or Communications Server, select it, and then delete it. Note You may have to unlock your keychain by using your password. Close Keychain Access. Restart Skype for Business for Mac. If the issue persists, in order to let you get dedicated help and we mainly focused on Office 356 Business service in this forum, I suggest you visit our to deal with issues on local server.

Your understanding is highly appreciated.

Skype for Business on Mac updated for Office Insiders with several essential features. This v16.13.168 update comes with several new features: • Status from your Outlook calendar: Skype for Business will automatically update your status to indicate when you are in a meeting or busy based on your Outlook calendar. You can turn this off by clearing Update my status based on my calendar information in General page of Preferences dialog box. • Manage people in your meetings and calls: When in a meeting or call, you can easily mute someone’s microphone, make them a presenter or attendee, or remove them from the meeting.

Using PERRLA with Microsoft Word. PERRLA for Word runs side-by-side with Microsoft Word*. Think of it as a 'helper' to Word. You type the body of your paper in Word but use PERRLA to create and edit your Title Page, References, Citations, etc. Perrla for mac.

In the People list, select the user and then select the More Options () button. • Know when you are offline: You’ll see a notification at the top of the window when you aren’t connected to the Skype for Business server, and the buttons to start conversations and join meetings will be disabled. • See your missed IM messages: When you miss an IM conversation, you can see the message text in the chat window even if your organization has disabled automatic archiving of IM messages. • Monitor the quality of your audio and video calls: If you are on macOS Sierra or later, your admin can monitor the Quality of Service (QoS) of your audio and video calls to keep your service running smoothly. In addition to the above new features, this update also comes with following minor improvements.