The content of this document applies to Outlook 2016, Outlook 2013 and, Outlook 2007 using Office 365 from a Windows computer. Note: Using the Outlook application from an Apple device the process will be the same. When you accidentally delete an item from your Outlook mailbox, you can often recover it.

My account is configured to move deleted messages to the Deleted folder on the server and to permanently erase deleted messages when Outlook 2016 for Mac closes. However, if I delete messages from my junk mail folder in Outlook 2016 for Mac, they are permanently deleted even though Outlook 2016 for Mac is still open.

The first place to look is the Deleted Items or Trash folders. Search for the item you want, then right-click it and select Move > Other Folder.

If you can't find it there, the next steps depend on what type of email account you have in Outlook. Need to recover a deleted folder in Outlook 2013 or Outlook 2016 for Windows? You can recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder—. Unfortunately, you can't recover a folder that's been permanently deleted. But you can use the steps in this topic to recover messages from the from the folder you deleted. Recover an item that's no longer in your Deleted Items folder If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. This is a hidden folder, and it's the place where items are moved when you do one of the following things: • Delete an item from the Deleted Items folder.

Skype for business mac support. • Empty the Deleted Items folder. • Permanently delete an item by selecting it and pressing Shift+Delete.

Watch the video or follow the steps listed below the video to recover items from the Recoverable Itemsfolder. Important: If Recover Deleted Items From Server isn't there, your account doesn't support recovering an item that's no longer in your Deleted Items folder. • Select the item you want to recover, click Restore Selected Items, and then click OK. Where do recovered items go? When you recover items from the Recoverable Items folder, they are moved to the Deleted Items folder.

So after you recover an item, you can find it in your Deleted Items folder and then move it to another folder. If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.

• Open the account's Deleted Items folder. • For emails in and Exchange as well as (Outlook.com) email account, this folder will be called Deleted Items. • For IMAP accounts that do use a folder for deleted items, the folder may have a different name; look for folders named 'Trash', e.g., or 'Dustbin'; for Gmail accounts, the deleted items folder is [Gmail]/Trash. • Open or highlight the message you want to recover.

• You can highlight more than one email to recover the whole bunch in one command. • Click Search Deleted Items (or whatever your trash folder is called) to search the folder for the message's sender or subject, for example. • Select Move > Other Folder from the ribbon's Home tab. • You can also press Ctrl-Shift-V.

• Highlight the folder to which you want to restore the message or messages under Move Items. • Start typing 'inbox' to jump to the account's inbox folder, for example. • Open the Deleted Items folder in the folder pane in Outlook for Mac. • Deleted Items collect the trashed messages for all your email accounts. • If you cannot see the folder pane, select View > Folder Pane from the menu. • Open the message you want to undelete. • You can also highlight multiple emails to recover them in one go.

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• Select Move > Choose a Folder on the ribbon's Home tab. • You can also press Command-Shift-M. • Type 'inbox' (or any other folder to which you want to restore the email or emails) over Search. • Make sure the desired folder (for the correct account) is highlighted. • Click Move.