Finally, the Avast Pro antivirus review contains information about the professional product for commercial use. Support and Customer Service As of today, Avast community is really large, and the need for a professional customer service is undisputable. Avast does have a paid antivirus program, but we wanted to look at Avast FREE Antivirus because we receive a lot of questions about how well free antivirus programs perform. And Avast is one of the more popular free programs.

Avast unlike many other AV software I have tested, has successfully managed to isolate viruses and malware even in archived files surprisingly. Another astonishing feature with Avast subsequently missing from vast majority of other AV programs is customisation in the installer letting you decide exactly what you want included and what you want excluded. Avast AV also gives you good control of settings, all the annoying features can be easily turned off, Avast has always had a good interface which really helps navigating through the various advanced features. Avast not only lets you quick scan but also do complete scans, Avast also includes a boot scan option which will scan your computer before Windows boots, extremely helpful in removing very dangerous threats. Despite this, Avast will not compromise in safety even on the free version and will constantly give you offers on the paid variant, there no reason not to accept.

Avast is also one of the extremely few that STILL supports Windows XP and Vista to this day letting you safely use older computers with Internet connection. As someone who still has to rely on old systems for crucial software support, this is a Godsent gift to not having to worry about ransomware attacking old systems thanks to Avast. All my clients really like Avast except the annoying pop-up reminding them to buy the software but people having previously had their computers attacked by virus has never had issues after I installed Avast free Antivirus on their systems afterwards.

It can without a doubt be said that Avast tops all charts in review sites for best protection, features, user friendliness, and excellent customer service willing to help. It is hard to understand why Avast themselves receive such harsh critique when they are just trying to help, but in reality there is no helping the helpless. Original review: Nov. 22, 2018 Been a client for many years as a paid member. Yesterday when on news page I clicked a link for audio and it froze 80% of my computer.

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After contacting AVAST they said it was not their fault and passed me to a company that charged me for solving the issue. So I just as well use a free anti company and then be expected to pay if something goes wrong as this. The SCAM was listed as a MICROSOFT issue with a false phone number to contact. I sensed it was a SCAM and did not telephone it. It was then I contacted AVAST directly. I would like a full explanation as to the reason AVAST did not protect me at the outset. Original review: Nov.

14, 2018 Beware of cyber scam from your antivirus software. Today, we got a call from a representative of Avast saying they owed us $229 (they said this over 7 months ago) for overcharging for product we never received.

To do this, however, they needed to access our computer and then we were to get our bank access online. They said this way, they would black out our screen and theirs, while a transfer deposit was made to our bank. When they were done, they asked me to verify that the transfer to our bank account was $229. I told them it showed $2,229.

They wigged out and said they needed to retrieve the $2000 and we should go to our nearest Walmart store and buy a gift card for $1800 (because now they said they would give us an extra $200 for our inconvenience). That is when a red flag went up and said no.

Again, they got all excited and said they would lose their job and fired and we needed to do it now. Told them we will check it out with our bank and the attorney general office in Nebraska to see if they were scamming us. Long story short. It is apparently a scam but when we tried calling AVAST, they did not want to hear what we had to say but try and sell us Avast all over again saying they could save us money from what we currently were paying.